Business Services
Apprenticeships

Our Business Skills apprenticeships are valuable for individuals seeking to gain practical skills and experience in the business world while earning a wage. They offer a structured learning environment and the opportunity to network with professionals in the industry. Successful completion of an apprenticeship can enhance employment prospects and provide a solid foundation for a career in the chosen business field.

Business Services

Level 2

Customer Service Practitioner

Duration: 16 months including End-Point Assessment

Suitable for: Those looking to provide customer service products and services for businesses and other organisations

Level 3

Customer Service Specialist

Duration: 18 months including End-Point Assessment

Suitable for: Those looking to learn new skills and master their craft within a customer service environment

Level 3

Business Administrator

Duration: 18 months including End-Point Assessment

Suitable for: Those who develop, implement, maintain and improve administrative services. This programme will also help to progress to management responsibilities

Level 4

Learning & Skills Mentor

Duration: 16 months including End-Point Assessment

Suitable for: Those working in an environment in their organisation where they are the knowledgeable other. You'll work in a variety of locations and environments where mentoring activity may be undertaken face to face or remotely.

TOP