Level 2 Healthcare Support Worker

Providing care and support to patients.

Healthcare support worker apprenticeship standard

This level 2 apprenticeship training programme develops the knowledge, skills and behaviours required to care for and support patient needs.

It is suitable for care assistants, care workers, support workers and other associated job titles.

At the end of this training programme, you will also be awarded a Level 2 TQUK Diploma in Care.

Your apprenticeship journey

Months 1 to 4

Programme introduction and expectations
Personal development
Principles of healthcare and safeguarding
Person-centred care and support

Months 5 to 8

Physiological measurements
Basic life support
Dementia, cognitive and mental health support
Moving, handling and infection control

Months 9 to 15

Supporting daily living
Lifespan development and healthcare needs
Duty of care and legislation
Preparation for your End Point Assessment (EPA)

Things to consider

Entry requirements

You must have been a UK, EEA, or EU resident for at least the past three years to undertake this training programme.

In addition, you must be able to commit to the full length of the programme and be able to meet the programme modules through your job role.

If you do not have a level 2 or equivalent in Maths and English, you will be required to work towards achieving these qualifications as part of your apprenticeship.

How will you learn?

Over the duration of 15 months, you will receive a combination of face-to-face and online training and support.

You will undertake an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly.

We ensure that you stay on track to complete your programme on time by managing your progress through our state-of-the-art e-portfolio system, Smart Assessor.

At the end of your programme, your learnt knowledge, skills and behaviours will be assessed by an independent assessor in your end-point assessment (EPA).

Off-the-job training

As part of the apprenticeship, alongside your job role, 20% of your time in work must be dedicated to improving new skills.

You will undertake an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly.

This can be any time devoted to learning and improving new skills without interruption.


Make an impact

We’re all about making an impact, be that individuals making an impact through their day-to-day work, or by organisations making their impact on our economy.

As a national training provider, we make this impact throughout the UK, with expertise in childcare, healthcare, business, and IT and digital skills. 

For further information, complete the form below, call us on 01753 596 004, or email us.

Level 2 Healthcare Support Worker