Sharon Hoskins: Case Study

City & County Healthcare Group


Recognising that people are the lifeblood of our organisation, we aim not only to champion them on their journey toward educational and career success but also to celebrate their remarkable achievements. As National Apprenticeship Week 2024 approaches, we take this opportunity to reconnect with some of our exceptional apprentices and delve into their experiences with Impact Futures. In the inaugural "we sat down with..." apprentice discussion, we had the pleasure of conversing with the wonderful Sharon, a Domiciliary Carer at City & County Healthcare. Sharon shares insights into her educational journey, the impact of the apprenticeship on her day-to-day role, and the invaluable support received from Impact Futures. Sharon's story is a testament to the transformative nature of practical, career-focused education.


In our latest “we sat down with…” feature in honour of National Apprenticeship Week 2024, we were joined by none other than the lovely Sharon Hoskins, City & County Healthcare’s Domiciliary carer.

Whether you're a seasoned professional, an aspiring apprentice, or someone who has contemplated the allure of workplace training and development without taking the plunge into the world of apprenticeships, this is a conversation featuring Sharon that you absolutely shouldn't miss.

Sharon shares invaluable insights, providing a peek into her apprenticeship journey and the realm of care management - a vital sector continuously seeking dedicated professionals to embark on or enhance their careers.

Join us for an engaging exploration to uncover Sharon's experience, dedication, and unwavering determination to succeed. These inspiring conversations embody the spirit of National Apprenticeship Week, creating a moment for celebration and thoughtful reflection.


Let me share a bit about my journey! Having gained experience in various fields such as hairdressing, baking, and sales assistance. My skill set extends to the specialised area of off-loading fuel tankers at filling stations. While I've found enjoyment in each of my previous roles, a personal turning point led me to pursue a career in care. Reflecting on this transition, I genuinely wish I had ventured into the care sector earlier in life. My current apprenticeship is not just a professional development opportunity; it's a fulfilling pathway aligned with my passion for making a positive impact in the field of care.


The inspiration behind my decision to start an apprenticeship program was fuelled by a strong desire to delve deeper into the intricacies of my job role and comprehend the underlying reasons for the established practices within my field. I recognised that undertaking an apprenticeship would provide me with a valuable opportunity to enhance my knowledge and competence, ultimately allowing me to excel in my duties. I am particularly thankful for the unwavering support extended by my manager throughout this journey. Their encouragement and assistance have played a pivotal role in creating a conducive environment for my apprenticeship, reinforcing my commitment to continuous learning and professional development.


In the future, after completing the Level 2 apprenticeship, my plan is to pursue the Level 3 apprenticeship in health and social care while continuing my role as a carer. Undertaking these different levels directly related to my job will provide me with a comprehensive understanding of the principles involved.

Over the next five years, I aim to initiate and successfully complete the Level 3 health and social care course. Additionally, I aspire to undergo first aid training to enhance my skills further.

Are you happy with your partnership with Impact Futures?
I am extremely pleased with my partnership with Impact Futures. The training I received was outstanding, and I have felt supported throughout every stage of my course. My experience with Impact Futures has been very positive and the level of support provided by my development coach has been fantastic, ensuring that I received all the assistance needed to navigate through the apprenticeship successfully.

I wholeheartedly recommend Impact Futures to anyone considering an apprenticeship, as the quality of the training and the support system in place have truly made a significant difference in my learning journey.

How has your apprenticeship benefitted you?
The apprenticeship has proven to be immensely beneficial for me in several ways. One of the key advantages is the concurrent learning and application of knowledge directly within the context of my job. This hands-on approach has allowed me to seamlessly integrate theoretical concepts into practical tasks, fostering a deeper
understanding of my responsibilities.

Implementing the insights gained from the apprenticeship has not only enhanced my performance but has also made me more aware of the nuances of my work. Overall, the apprenticeship has been a valuable journey that continues to positively impact my professional growth.

Sharon Hoskins

City & County Healthcare Group
"I wholeheartedly recommend Impact Futures & The Childcare Company to anyone, as the quality of training and support system that’s in place have made a significant difference to my learning journey!"


Got any questions?

We’re all about making an impact, be that individuals making an impact through their day-to-day work, or by organisations making their impact on our economy.

As a national training provider, we make this impact throughout the UK, with expertise in childcare, healthcare, clinical and business skills apprenticeships.

If you have any questions, whether it be about this article or anything else, complete the form below, call us on 01753 596 004, or email us.

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