About the role
Are you passionate about working with people, building relationships and helping others?
Do you have good knowledge of the Apprenticeship, Childcare or Health and social care sectors?
We are currently recruiting for a hybrid-based Education Advisor to join our fantastic Enrolment team.
As an Education Advisor you will work closely with the account management and sales teams to support new apprentice onboarding and to make the start of the learners’ journey an informative and enthusing experience.
Please note: This is a hybrid role – based in our Birmingham City centre 4 days per week with the opportunity to work from home 1 day a week.
The role will involve:
- Support each learner through their enrolment by providing Information, Advice and Guidance, supporting their enrolment process through to their start on their programme
- Be responsible for timely and accurate completion of all enrolment paperwork and documentation for your caseload allocation
- Process and complete all enrolment documentation in line with the ESFA requirements
- Keep to desired timeframes when making initial contact, sending required documents and assessments to learners
You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and supportive environment in an organisation with a strong focus on people and culture.
Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events- we’re a friendly bunch.
The benefits
By joining The Childcare Company and Impact Futures, you'll gain access to a variety of workplace benefits, which align closely to our LIFE values. You'll be entitled to benefits such as birthday holidays, flexible working, away days and much more. Click below to read more!
About you
You will:
- You will be able to demonstrate outstanding customer service and communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
- Holding a Degree - Essential
- Good time management - Ability to work towards strict deadlines and manage priorities and time in order to successfully meet deadlines
- Good attention to detail – completing tasks to a high standard
- Good IT knowledge (including all Microsoft packages)
About us
The Childcare Company and Impact Futures are some of the UK’s largest independently owned training providers, delivering apprenticeships and vocational qualifications across a broad range of sectors, and working with organisations across England to upskill staff.
In our daily mission to deliver outstanding learning and development to our national network of learners, and we’re on the lookout for passionate delivery staff to join our innovative teams and support us on our extraordinary growth mission in 2022.
By joining our team, you’ll become part of our LIFE Culture:
Loyal
We stand by our employees and trust in your knowledge and experience to help us grow and evolve.
Innovative
We don’t sit quiet if something isn’t working, and we don’t want you to either, operating an open door policy across the organisation to encourage innovation.
Fun
Work without fun, is no fun! We’re focussed on making our operational success a fun journey to be a part of. After all, we spend a significant amount of time at work, why would anybody want to make it drab?
Experts
You join our team as an expert, not just an employee. We know it takes an army of experts to deliver high quality, national training, and are invested in your development and growth.
Working with Impact Futures
Imelda Jones
Cameron Bower
Helen Eveleigh
Apply now and make your impact
To apply for this vacancy, complete the form below. Alternatively, for a confidential chat about this role, please contact our Recruitment team, by calling 01753 596 004 or by email.
Both the Impact Futures and The Childcare Company brands are used interchangeably for both Impact Futures Training Limited and The Child Care Company (Old Windsor) Limited.