This course aims to equip you with the practical skills needed to successfully convey information, advice or guidance in a wide range of situations and sectors. The course covers a variety of key topics crucial to providing an excellent and efficient service, including questioning, listening and communicating techniques, the importance of confidentiality and how to overcome barriers.
This course is suitable for anyone working in, or looking to work in, a role which involves giving information, advice or guidance. The knowledge gained by carrying out this qualification is transferable across a wide range of sectors, allowing you to apply it to your own employment context. The minimum age requirement is 16 years old.
Information, advice or guidance in practise
Developing interaction skills for information, advice or guidance
Signposting and referral in information, advice or guidance
Information, advice or guidance in context
Skills for advice providers
Studying via distance learning means you can choose when and where you study. We ensure you get all the support you need throughout your course in the form of a dedicated Development Coach.
Usually, if you are aged 24 and above and paid more than the annual national living wage, you would have to contribute 50% towards the cost of this qualification.
However, because we are committed to giving you the qualifications you need when you need them, we have decided as a business to make funding available for the full cost of this qualification regardless of your age.
This allows you to purely focus on obtaining your qualification, and making an impact on your future.
3 months (can be completed sooner)
This course is delivered via distance learning, which gives you the flexibility to choose when and where you study.
Upon successful completion of this course, you will have earned a nationally recognised qualification, opening different doors for your future.
By completing this qualification, you can put your certificate towards establishing a long-standing career pathway within the business sector.
We’re all about making an impact, be that individuals making an impact through their day-to-day work, or by organisations making their impact on our economy.
As a national training provider, we make this impact throughout the UK, with expertise in childcare, healthcare, business, and IT and digital skills.
To enrol, complete the form below, call us on 01753 596 004, or email us.